Frequently asked questions

contact@codingpill.com




Why should I consider doing mock interviews?

Our mock interviews mimic what is being assessed at top companies such as Google, Dropbox and Facebook. With our mock interviews, we can clarify responses to certain questions in addition to helping you work on areas where you may have certain weaknesses. In real interviews, actual feedback regarding your interviewing results is rarely given due to legalities. However, using CodingPill, we can help pinpoint your strengths and weaknesses while providing real-time assessment and in-depth feedback.



How does CodingPill work?

Once you request an interview, you will be contacted by a member of our team. Our team member will help schedule the interview at a convenient time and match you with one of our interviewers. Our interviewer will then set up the interview and forward all pertinent details to you regarding preparation. Within 24 hours after the completion of your mock interview, you will receive detailed feedback and helpful pointers on specific areas that need improvement.



How long does it take to get scheduled for an interview?

We are very responsive, but it all depends on your availability. The more availability you provide us, the faster we are at scheduling your interview. Expect to receive your scheduled interview no more than 3-4 days... but most of the times we are able to schedule the interview within the next 3-4 days.



How do I communicate with the interviewer?

Except for the actual mock interview, all communication will be handled via email. Your interview will be conducted via Skype or Google Hangouts. For our coding piece an online collaboration tool such as CoderPad will be used.



Who are the interviewers?

Our interviewers are senior engineers working for high-profile tech companies such as Google, Facebook, Palantir and Twitter. Each interviewer has been verified in person and have gone through our training program. Their interviewing activity is constantly reviewed to ensure that we provide the upmost interviewing experience. In order to protect the confidentiality of our interviewers, we will only disclose their information when the interview gets scheduled.



Is my private information safe?

Your privacy is extremely important to us. We will not share any personal information, including but not limited to, your name, resume and feedback. You have the benefit of total anonimity - no-one outside of CodingPill will gain access of your activity with us. If given the option of using our referral services, we will always ask for your written permission before forwarding your contact information to outside companies.



What payment methods does CodingPill accept?

Currently, we accept online payments via Paypal or Venmo. However, we are actively looking into adding alternative payment methods.



What is the cancelation policy?

Your time is valuable and so is your interviewer's. As per our cancellation policy:

  • The candidate may cancel or reschedule the interview no later than 3 days in advance for a full refund.
  • No refund will be given if the candidate needs to cancel less than 3 days in advance.
  • In the unlikely situation that the interviewer needs to cancel, the candidate has the option of requesting a full refund or rescheduling for a later date and getting a 50% refund.
  • If at the time of the interview the candidate is unreachable for more than 10 minutes, we will consider the candidate cancelled and no refund will be given.
  • If at the time of the interview the interviewer is unreachable for more than 10 minutes, the candidate will receive a full refund and a free interview.


What if I need to reschedule?

Please check our cancellation policy.



What happens if the interviewer misses the interview?

Please check our cancellation policy.